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Customer Support Representative

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Our growing blockchain business is looking for a Customer Support Representative to create a positive brand experience for our community. We are a blockchain-based energy standard monetary system, issuing two cryptocurrencies. Our aim is to make our stable coin a universal standard for the quantification of economic value. We set ambitious targets and achieve them with the speed of thought. We have 7+ products in the pipeline in a ready to launch mode, we plan to deliver numerous projects and applications set to revolutionize the blockchain industry and the global payments market. Please, send your CV to sambrama.m@jax.net

Roles & Responsibilities:

  • Maintain 24/7 chat support
  • Maintain 24/7 social media support
  • Quick resolution to queries and support ticketsI
  • Take part in implementing insights and product improvements to continuously improve customer experience
  • Adopt a data driven approach to manage and iteratively improve customer experience


  • 2+ years of experience in customer service 
  • Basic crypto knowledge and community management
  • Empathetic with a customer-oriented attitude while following a data driven approach to customer service
  • Excellent written and verbal communication skills

What we offer: 

  • Full-time work at the office in Bengaluru, India
  • Competitive salary
  • Great opportunities for your professional growth
  • Interesting and challenging work in a rapidly developing company in a revolutionary industry built for the future


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